Privacy Policy
Privacy Policy
Last updated: June 2026
Glossula ("we", "us", or "our") operates the website www.glossula.com. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.
Information We Collect
When you visit our store or place an order, we may collect the following:
- Contact information: name, email address, phone number
- Shipping information: delivery address
- Payment information: processed securely via Shopify Payments — we do not store card details
- Device & usage data: IP address, browser type, pages visited, referring URL
- Order history: products purchased, order values, and return requests
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer support inquiries
- Improve our website, products, and services
- Send marketing emails if you have opted in (you can unsubscribe at any time)
- Comply with legal obligations
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted service providers who help us operate our business, including:
- Shopify — our ecommerce platform and payment processor
- Shipping carriers — to deliver your orders
- Email marketing tools — only if you have opted in
All third-party providers are contractually required to keep your information confidential and use it only to perform services on our behalf.
Cookies
We use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of our website.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order data is typically retained for 7 years for accounting and legal compliance purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, email us at info@glossula.com.
Security
We take the security of your data seriously. Our website uses SSL encryption and Shopify's industry-leading security infrastructure to protect your information during transmission and storage.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@glossula.com.